Linda Courtright

Utility Services
Title: Utility Customer Service Manager
Phone: (405) 359-4541

Linda CourtrightManages utility billing functions, payment center operations, inbound call center, contractual services for new customers, meter reading, utility field services and collections.

Hire Date: December 2002

Awards, Recognition and City of Edmond Accomplishments
  • City of Edmond Leadership Award recipient - 2004
  • Leadership Edmond Class XXI, Most dedicated Edmondite
  • Municipal Electric Systems of Oklahoma (MESO), Customer Service Specialist
  • OBA, Outstanding Community Relations Award
  • ABA Education Foundation, Outstanding Contribution to Consumer Education
  • Oklahoma State University, Business Administration and Compliance
  • ADP Advanced Accounting, Management Information Systems, Payroll
  • APA Intermediate Payroll
Previous Positions
  • General Manager OKC Division, Franklin Mint
  • Director, Credit Card Services, Teleflora
  • Telecommunications, Marketing/Public Relations and Community Reinvestment Officer, First Bank and Trust Co.
Professional Certifications
  • MESO Customer Services Specialist
  • Oklahoma Bankers Association Compliance
  • OSU Program Advisory for Economics
  • Municipal Clerks, Treasurers and Financial Officials
  • FEMA Emergency Management Institute  Basic IS-195, IS 200, IS 700, and ICS 300 Intermediate
Professional Organizations
  • Oklahoma Municipal Power Authority Energy Services
  • YMCA Chairman Club
  • American Public Power Customer Connections, Chairperson
  • National Association of Professional Women
  • Leadership Edmond Alumni
  • American Public Power Customer Connections, Past Chairperson
Civic Involvement and Leadership
  • YMCA
  • United Way
  • DEBA- Arts Festival

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