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Scheduling Inspections
Options for Scheduling City Inspections
Edmond Building and Fire Code Services provides two ways to schedule inspections, via the Interactive Voice Response System or by calling our office at (405) 359-4780.

Using the Interactive Voice Response System
To schedule inspections using our Interactive Voice Response System, follow the instructions listed below.

Before you call, make sure you:
  • Have your site specific permit number
  • Know the inspection code for your request  
  • Have pertinent information for the inspector (e.g., lockbox number, phone number, etc.)

The earliest inspection date for calls after 7:00 am would be for the next working day.

While every effort is made to accommodate your requested inspection date, specific dates cannot be guaranteed and previously scheduled inspections may have to be rescheduled due to unforeseen circumstances.

You can use a phone keypad to schedule, cancel, or retrieve inspection results. You will be prompted through the entire process, however, you may respond without listening to the entire prompt.

Please take your time when entering inspections to help ensure that it is entered properly

Keypad Guides
Select one of the following for a keypad guide through:

Scheduling an Inspection
  • Call (405) 216-7400
  • Press 1 to schedule an inspection, 2 to cancel an inspection, 3 to retrieve an inspection result, * to return to the main menu or 0 to speak to a staff member
  • Enter your permit number beginning with the letter (to enter the letter use the corresponding number on your phone keypad. (i.e. 2 for building, 4 for mechanical, etc.)
  • Enter the inspection code that corresponds with the inspection you are requesting
  • Select the date you want the inspection
    • If the inspection is a change out please leave a message requesting am or pm as well as contact information for the homeowner. For footings and forms only, you may request a particular time for your inspection on the message (if there is a scheduling conflict, the inspector will call you the morning of the inspection)
  • Please leave any additional Information such as lock box numbers or gate codes on the message
  • Please take note of your confirmation number
  • To request another inspection
    • Press 3 for the same permit 
    • Press 4 to schedule using a different permit number.
    • Press 5 to return to the main menu
    • If you experience any problems with the system, please call (405) 359-4780.

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Cancelling an Inspection

  • Call (405) 216-7400
  • Press 2 to cancel an inspection
  • Enter your permit number (to enter the letter, use the corresponding number on your phone keypad. i.e. 2 for building, 4 for mechanical, etc.)
  • The system will then speak the address for confirmation.To confirm, press 1 for yes or 2 for no.
  • Enter the inspection code that corresponds with the inspection you are cancelling
  • It will then give you a confirmation number
  • You may then
    • Press 1 to record a message
    • Press 2 to repeat your confirmation number 
    • Press 3 to cancel another inspection on this permit
    • Press 4 to cancel another inspection on a different permit
  • To finish
    • Press 5 to return to the main menu or simply hang up to end the call
  • If you experience any problems with the system, please call (405) 359-4780.

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    Obtaining Inspection Results
  • Call (405) 216-7400
  • Press 3 to learn inspection results
  • Enter your permit number (to enter the letter, use the corresponding number on your keypad, i.e. 2 for building, 4 for mechanical, etc)
  • Enter the inspection code that corresponds with the inspection you are requesting
  • Listen to your inspection results
    • Press 1  to listen to results for a different inspection for the same permit
    • Press 2 to retrieve results from a different permit
  • Be sure to retain the confirmation number for future reference
  • To finish:
    • Press 3 to return to the main menu or simply
  • If you experience any problems with the system, please call (405) 359-4780.
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Building Code Inspection Services
Charlie Butler
Manager 

Cristi Lachica
Administrative Supervisor

10 S. Littler Ave.
Edmond, OK 73034
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Ph: (405) 359-4780
Fx: (405) 359-4703

Hours
Monday - Friday
8:00 am - 5:00 pm
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