Linda Courtright
Utility Customer Service Manager
Manages utility billing functions, payment center operations, inbound call center, contractual services for new customers, meter reading, utility field services and collections.
Hire Date: December 2002
Awards, Recognition and City of Edmond Accomplishments
- City of Edmond Leadership Award recipient - 2004
- Leadership Edmond Class XXI, Most dedicated Edmondite
- Municipal Electric Systems of Oklahoma (MESO), Customer Service Specialist
- OBA, Outstanding Community Relations Award
- ABA Education Foundation, Outstanding Contribution to Consumer Education
Education
- Oklahoma State University, Business Administration and Compliance
- ADP Advanced Accounting, Management Information Systems, Payroll
- APA Intermediate Payroll
Previous Positions
- General Manager OKC Division, Franklin Mint
- Director, Credit Card Services, Teleflora
- Telecommunications, Marketing/Public Relations and Community Reinvestment Officer, First Bank and Trust Co.
Professional Certifications
- MESO Customer Services Specialist
- Oklahoma Bankers Association Compliance
- OSU Program Advisory for Economics
- Municipal Clerks, Treasurers and Financial Officials
- FEMA Emergency Management Institute Basic IS-195, IS 200, IS 700, and ICS 300 Intermediate
Professional Organizations
- Oklahoma Municipal Power Authority Energy Services
- YMCA Chairman Club
- American Public Power Customer Connections, Business and Finance
Civic Involvement and Leadership
- YMCA
- United Way
